The Contracted Service Areas page displays and manages the Contracted Service Areas (CSA #s) associated with your account. Use this page to add and maintain CSA information and verify CSA assignments.

Navigate to Contracted Service Areas

To open the Contracted Service Areas page:

From the left-hand navigation menu, click Account.
Select Contracted Service Areas.

The Contracted Service Areas page opens.

Contracted Service Areas List

The Contracted Service Areas page displays all CSA #s associated with your account.

Review this information periodically to ensure all CSA records are accurate and up to date.

The Contracted Service Areas page, listing the CSA numbers associated with the account

Add a Contracted Service Area

To add a new Contracted Service Area:

Click Add Contracted Service Area.
Enter the six-digit CSA #.
Click Submit to save the CSA.

The new CSA appears in the Contracted Service Areas list.

The Add Contracted Service Area window, where you enter the six-digit CSA number and click Submit

CSA # Requirements

The CSA # field must contain the six-digit Contracted Service Area number assigned to your organization.

A valid CSA #:

Must contain exactly six digits.
Can contain numbers only.
Must not contain letters, spaces or special characters.

Example: 123456

Important: Enter the CSA # exactly as assigned. If the CSA # is entered incorrectly, create a new Contracted Service Area record using the correct CSA #.

Correct a CSA #

If a CSA # is entered incorrectly or changes, create a new Contracted Service Area record using the correct CSA #.

To add a replacement CSA #:

Click Add Contracted Service Area.
Enter the CSA information using the correct CSA #.
Click Submit to save the new CSA record.

After adding the replacement CSA #, review any Contract IDs associated with the original CSA # and update them to use the correct CSA #. See Verify Contract Associations below.

Important: Existing Contracted Service Area records cannot be edited or deleted. Add a new record with the correct CSA #. The original record remains in the system.

Verify Contract Associations

Contracted Service Areas can be associated with Contract IDs.

To review these associations:

Navigate to Account > Contract IDs.
Locate the contract you want to review.
Verify that each Contract ID is associated with the correct CSA #.

If a contract is associated with the wrong CSA #, update the contract to reference the appropriate CSA #.

Best Practices

Review CSA assignments after adding or updating Contract IDs.
Periodically verify that CSA information remains accurate and current.
Ensure CSA records are maintained before attempting to associate them with contracts.