Proactive Safety Training (PST) is designed to ensure that our drivers have essential safety training to perform their duties securely and efficiently. Proactive Safety Training is completed by watching a video followed by a few questions to check comprehension.

Note: An Initial Training module is automatically delivered when enrolling a driver is completed in the GroundCloud system. Safety Modules are then released on the first of each month at 2 pm EST. In addition to the Safety Modules, and in compliance with industry standards, drivers also receive videos on Human Trafficking awareness once per quarter. All modules must be completed within 15 days of the release date.

Warning: All entities must contact ARC Safety Solutions to update their safety training vendor via MGB (MyGroundBiz).

Driver Enrollment

Fleet Managers can enroll drivers in this training. Upon enrollment, all drivers receive Compliance, Safety and Accountability (CSA) training.

First, create driver profiles if you haven't already done so. Instructions on how to add a driver profile can be found in this article.

1. Log in to GroundCloud.io.

2. Create a driver profile if you haven’t already done so.
   a) Instructions to create a driver profile here.

3. Go to the Proactive Enrollments tab.
   a) If you do not see the Proactive Enrollments tab, please contact our sales team at (218) 864-7900 or sales@groundcloud.com to have it enabled.
   
   

4. Click on + Enroll Driver.
   
   

5. Select the desired driver and Linehaul Safety Certification.

6. Click Enroll.
   

Note: Upon enrollment, all drivers receive Compliance, Safety and Accountability (CSA) training. This onboarding training is sent automatically and appears on the driver’s account the following day at 1pm CDT.

Driver Unenrollment

To Unenroll a driver in Linehaul Proactive Safety Training, follow the steps below:

1. Go to the Proactive Enrollments tab.

2. Find the driver's name you would like to unenroll.

3. Click on the Garbage can and select Unenroll Driver.
   
   

4. The Enrollment Status changes from "Enrolled" to "Ended on MM/DD/YYYY".
   

Driver Compliance

Managers can view individual and overall driver compliance and completion status in their GroundCloud portal under the Proactive Certification tab.

The training expires if a driver does not take an assigned training within 15 days of the assignment. However, expired trainings can be reassigned.

Follow these steps to reassign training:

1. Go to the Proactive Certification tab.
   
   

2. Locate the driver within the list or type in a driver’s name at the top of the page.
   
   
   

3. Click on the driver, and a list of trainings appears.
   

4. Click on the Retake Button and it is reassigned to that driver.
   
   

Driver Workflow

Drivers have three ways to access and complete the assigned training:

1. Via a Text Message Link.

2. Via the GroundCloud Website.

3. Via the GroundCloud app.

Via the Text Message Link

1. If the driver has their valid phone number in their Driver Detail, they receive a text message with a URL to perform training.

2. The driver is taken directly to the training by following the link.
   
   

Via the GroundCloud Website

1. A driver can log in to the GroundCloud website with his/her driver username and password.
   a) Login page: https://www.groundcloud.io/dashboard/login/

2. Once logged in, select the View Assigned Proactive Training section to start the training.
   
   

3. From there, click on the assigned training and complete it.
   

Via the GroundCloud App

1. Download the free GroundCloud app from the Apple Store or Google Play Store if you don’t already have it downloaded.

2. Log in using your driver username and password.

3. The training displays automatically and must be completed before a driver can access anything else within the app.

FAQ

Why are Linehaul drivers receiving both Linehaul and P&D Training?

If a GroundCloud® account includes both Linehaul and P&D drivers, all drivers will receive both types of training.

To ensure Linehaul drivers receive only Linehaul Training, a separate GroundCloud® account dedicated to Linehaul drivers must be created.

For assistance in setting up a separate GroundCloud® account, contact sales@groundcloud.com.

Contact Descartes GroundCloud Support at (218) 864-7900, option 2 for further assistance.

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