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GroundCloud MDM Enrollment


GroundCloud Mobile Device Management (MDM) enhances connectivity and control over enrolled tablets through the GroundCloud portal. The new GroundCloud MDM retains core functionality from the legacy MDM while introducing several key upgrades:

  • Faster and more reliable remote updates

  • Remote screen sharing with GroundCloud Support

  • Improved location services

  • Device-specific lock screen with asset information and GroundCloud wallpaper

  • App updates via the ME MDM app—no need to contact support for updates

All tablets managed by GroundCloud MDM have been transferred to the new system. However, tablets still enrolled in the legacy MDM require a reset to complete their enrollment.


Enrolling Tablets in GroundCloud MDM

Checking Enrollment Status

To verify if your tablet is already enrolled in the new GroundCloud MDM, look for the ME MDM application on your device. If present, no further action is needed.

To check for legacy MDM enrollment, follow these steps:

  1. Open Settings on your iPad.

  2. In the upper-left corner, check if it says "Managed by Windigo Logistics".

  3. If present, follow the steps below to reset and enroll the device in the new GroundCloud MDM.


Resetting and Enrolling in the New MDM

  1. Open Settings.

  2. Go to General.

  3. Select Transfer or Reset iPad.

  4. Tap Erase All Content and Settings.

  5. Follow the on-screen instructions and, if prompted, select Erase All & Keep Data Plans.

  6. Wait for the tablet to reset (approximately 5 minutes).

  7. Once the reset is complete, set up the device:

    • Select Language and Country.

    • Choose Set Up Manually on the Quick Start page.

    • Connect to a WiFi Network (if available).

  8. If prompted to transfer apps, select Do Not Transfer.

  9. When the Remote Management page appears, tap Next.

  10. Click Allow to enable location services.

  11. Open the GroundCloud app and enable location services.

  12. Open the ME MDM app and enable location services.

  13. Open Settings.

  14. Scroll down and select GroundCloud.

  15. Tap Location and set Location Services to Always.

  16. Repeat step 15 for the ME MDM app.

Your tablet is now reset and fully enrolled in GroundCloud MDM.


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