GroundCloud

Welcome to GroundCloud®


Thank you for choosing Descartes GroundCloud®, the best platform for managing your contracting services. Follow these simple steps to get started.


Logging In

  1. Visit GroundCloud® Login.

  2. Enter your account username and password created during sign-up.

  3. If you forgot your password, reset it here.


Adding Your Contract ID

  1. Your Contract ID ensures proper reporting and correlation to Schedule B, vehicles, and VEDR devices.

  2. What is a Contract ID?

    • It is your contractual agreement with FedEx (e.g., C8752134).

    • Note: This is different from your Contractor ID (CSP ID = V#).

  3. Read more about adding your contract ID.


Adding Routes

  1. Select the Routes tab.

  2. Click + Add Route and enter the route number or name.

  3. Read more about adding routes or watch the tutorial video:

    https://vimeo.com/442454694/54d9c2b116


Linking AMU (FedEx CSPs)

  1. Connect your FedEx FCC account to GroundCloud® for Automatic Manifest Upload (AMU).

  2. AMU automatically imports your manifest data into your routes each morning (no manual uploads needed).

  3. Read more about Linking AMU or watch the tutorial video:

    https://vimeo.com/376687960/1da57ce856?embedded=true&source=video_title&owner=96637689


Adding Vehicles

  1. Register your fleet, including:

    • Vehicle IDs, Nicknames, VINs, and Contract IDs

    • Maintenance Records & Reminders for tracking historical data

  2. Read more about Adding Vehicles or watch the tutorial video:

    https://vimeo.com/442454718/787ae76088


Adding Drivers

  1. Go to the Drivers tab in your management portal.

  2. Create a driver profile with a username and password.

  3. Drivers will use these credentials to log into the GroundCloud® app for:

    • Route visibility

    • Safety tracking

    • Time management

  4. Read more about Adding Drivers or watch the tutorial video:

    https://vimeo.com/442454707/67f79af037


Downloading the GroundCloud® App

Note: Devices sent to GroundCloud® arrive pre-installed with the app.


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