GroundCloud

Driver Notes Overview


The Driver Notes feature allows managers to record important driver-specific information, including:

  • Driver documentation

  • Operations coaching

  • Safety coaching

  • Positive feedback

  • Progress reporting


Creating a Driver Note

To create a note:

  1. Log into GroundCloud.io.

  2. Go to the Drivers page.

  3. Click on the driver’s name to open their profile.

  4. Navigate to the Notes section.

  5. Click Add Note.

  6. Enter the note details and select a category (e.g., Documentation, Coaching, Feedback).

  7. Click Save to finalize the note.


Editing or Deleting a Note

  1. Open the Driver Notes section.

  2. Locate the note you want to modify.

  3. Click the Edit or Delete icon next to the note.


Best Practices for Driver Notes

  • Use pre-populated categories or create custom entries.

  • Do not store sensitive personal data, such as:

    • Bank account information

    • Social Security numbers.


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