Transferring a Driver to a New Company

If a driver is transferred, a business is bought/sold, or accounts are consolidated, a new login should be created under the new company. This ensures that the driver’s hours, stop updates, safety training history, and other records remain associated with their previous company.

Follow the steps below to properly transfer a driver.

Renaming the Old Account

Renaming the old account’s username allows the same username to be used when creating a new account under the new company.

1. Log into GroundCloud.io under the current company where the driver has an account.

2. Navigate to the Drivers page.

3. Click Edit on the driver’s profile.
   

   
   

4. In the Username field, rename the account by adding "-old" or "-inactive" to the existing username (e.g., JohnSmith-Inactive).
   

   
   

5. If the account will no longer be used, set the status to Inactive.
   

   
   

6. Click Save to apply the changes.

Creating the New Account

1. Log into GroundCloud.io under the new company account.

2. Follow the steps for Adding a Driver Account.

3. Use the same username that was freed up during renaming.

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