FedEx® requires vehicles in service, including Schedule B and rental units, to have VEDR devices that meet applicable VEDR requirements.
Compliance depends on more than whether a device is installed or assigned to a vehicle. A VEDR device must be operational and able to perform all required functions.
This article explains what constitutes a compliant device, common causes of non-compliance, and the actions customers should take to maintain compliance.
What Makes a Device Compliant?
A VEDR device is compliant when it functions as intended and meets FedEx VEDR requirements.
To be compliant, a device must be capable of:
Powering on and operating normally
Detecting and processing AI- and accelerometer-based safety events
Maintaining network connectivity and transmitting required data
Reporting valid GPS location information
Retaining video on healthy storage media
Meeting minimum video retention requirements
A device that cannot reliably perform one or more of these functions may not be capable of meeting FedEx VEDR requirements and may require corrective action.
Note: Simply having a device installed or assigned to a vehicle does not necessarily mean the device is compliant. The device must be operational and able to meet all applicable VEDR requirements.
What Makes a Device Non-Compliant?
A device may be considered non-compliant if it cannot meet one or more required VEDR functions.
Examples include:
The device does not power on.
The device cannot detect or process AI safety events.
The device cannot maintain network connectivity.
The device cannot report GPS information.
The device cannot reliably store video footage.
The device does not meet required video retention standards.
Promptly investigate and remediate any device that is no longer operating as intended.
Common Causes of Non-Compliance
A compliant device can become non-compliant for many reasons, including:
Power loss or wiring issues
Damaged or disconnected equipment
Network connectivity problems
GPS reception or reporting issues
Failed or degraded storage media
Video retention deficiencies
Hardware failures
Camera alignment or obstruction issues
Regular monitoring and maintenance help identify these issues before they impact compliance.
Maintaining Compliance
Customers can help maintain compliance by regularly verifying that VEDR devices:
Remain powered and operational
Continue reporting data successfully
Report GPS information accurately
Detect and process AI events as expected
Retain the required amount of video footage
Do not display unresolved device health issues
Promptly addressing maintenance issues helps ensure devices can meet VEDR requirements.
Frequently Asked Questions
Does installing a device automatically make it compliant?
No. Installation alone does not guarantee compliance. A device must be operational and able to perform all required VEDR functions.
Can a device become non-compliant over time?
Yes. Components such as storage media, power connections, and other hardware can degrade or fail through normal use. Regular maintenance is important to maintain compliance.
Do inactive vehicles require compliant devices?
Actively operating vehicles should have compliant VEDR devices. Deactivate devices assigned to vehicles that are permanently removed from service.
How do I determine whether a device requires attention?
The GroundCloud Portal provides device health and operational status information to help identify devices that require corrective action.
How do I correct a compliance issue?
For troubleshooting and maintenance guidance, see the VEDR - Device Maintenance and Troubleshooting article.