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Starting a Shift


This article is an overview of the various ways to start a work shift.


Shift Start

A few ways are available for your drivers to clock in for the day.

  • Default shift start: GroundCloud automatically starts the shift when a driver logs in. This starts the shift without any restriction of time, location or other considerations. To delay the default shift start and allow drivers to log in to view their shift schedule without starting their clock, you can enable Pre-Work Mode.

  • Geofence: Set up a geofence around your terminal. When drivers arrive within a set distance from the terminal (determined by you), they will be clocked in. This feature is useful when you want your drivers to be able to log in to the app before they start work, to check in on their day, for example. Once they enter the geofence, their shift begins automatically.


  • This function is not designed to restrict the manual clock-in button but instead to restrict automatic clock-in when the driver logs in to the app. The Driver can always start the shift manually by selecting the start-work button.

  • The geofence applies to app-based users. Users of the web-based time card will punch in normally.


Turn on the Geofence shift start

  1. Go to GroundCloud.io.

  2. Click the Enable geofence shift start checkbox.

  3. Go to the Settings tab towards the bottom of the left side.

  4. Clock-in padding: This function is designed to work in conjunction with either the default timekeeping mode or the geofenced shift-restricted mode. This functions by adding the specified time to the shift's start. This option is handy when drivers ONLY log in at the truck, and you want to account for the time from the Security gate to the truck to ensure you are compliant with any paid work hour regulations.


Enable Clock-in Padding

  1. Go to GroundCloud.io.

  2. Go to the Settings tab.

  3. Enter the desired value in the clock-in padding field.


First Delivery

A fallback exists in case your drivers forget to clock in or never enter the geofence to start work. This fallback will always begin to the shift on the first delivery confirmation or attempt.


Manual Shift Start

Drivers can manually punch in from two locations:

  1. In the GroundCloud app, under the Timecard menu.


  2. Drivers logging in to GroundCloud.io instead of using the app are met with the following page, where they have access to a punch-in/out time card.


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