Manually uploading a manifest is necessary if:
Your FedEx® FCC account is not linked to your GroundCloud® account.
There are FCC server issues causing delays in stop visibility.
Downloading the Manifest from FCC
For FedEx® CSPs
Log into MyBizAccount (FedEx® contractor portal).
Navigate to FCC (FedEx® Customer Connection).
Select the P&D Manifest tab.
Choose your Work Area (WA).
Select the Delivery Manifest tab.
Download the spreadsheet version of the Delivery Manifest. You can only download one WA at a time.
Repeat the above steps for each manifest needed.
Note: Do not use Combo Manifest—it lacks SID info).
Locating the Downloaded Manifest
Find the DeliveryManifest.xls file(s)—they are usually saved in your Downloads folder.
Uploading the Manifest to GroundCloud®
Log into GroundCloud.io.
Click the Manifest tab.
Click Upload P&D Manifests (upper right corner).
Select your file(s) (multiple files can be uploaded at once).
Choose the correct Terminal.
Click Continue.
Verifying the Upload
GroundCloud® will create active routes based on the uploaded manifest(s).
You can view the finished routes on the Overview page of your GroundCloud® account.
Assign a driver to the route—it will then be ready to run for that day.
Note: Manual uploads only create routes based on the uploaded file's data. If the FCC makes adjustments, you must upload an updated manifest.