Accessing FedEx® Sync Status
Log into GroundCloud.io.
Navigate to the Routes page.
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Click + Configure FedEx® Route Sync in the top-right corner.
Understanding FedEx® Sync Status
The FedEx® Sync Status panel provides key information about the sync status between GroundCloud.io and the FedEx® FCC account.
Status: Enabled = Active
Linked: Yes = Successfully linked to a FedEx® ID
AMU Linked Account: Displays the FedEx® ID used to link the accounts
Ready: Yes = The FCC link is ready for use
Enabled: Yes = The FCC Data Subscription is activated
Configuring and Refreshing Routes
Once the FedEx® link is activated, you can manage synced routes using these buttons:
Configure Routes – Set which routes should be synced through your FCC link.
Refresh Routes – Update route link information from FCC to GroundCloud.io.
Note: The linked FedEx® ID will only import route data that it has access to in FCC.
Contact Descartes GroundCloud Support at (218) 864-7900, option 2 for further assistance.